Price Promise

Agency: St Luke’s


Ocado, the world’s largest dedicated online grocery retailer, is launching a new nationwide advertising campaign promoting its Ocado Price Promise value proposition, for the summer.

Created by independent creative agency St Luke’s, the multi-media campaign leads with a TV spot in which, to illustrate just how extensive this is, St Luke’s subverts the superimposed “value” icons that typically ping onto screens out of nowhere in supermarket TV ads, by turning them into physical roundels. All the Ocado Price Promise assets used in the advert including the design of the roundel, and website, were designed by Ocado’s creative team.

The campaign breaks on 22 May and runs on TV, video-on-demand services, YouTube, social media and digital until July. Media planning and buying for the campaign is through Hearts & Science and Threepipe.

In the 30-second film “10,000 Price Promises”, our protagonist is first alerted to a strange presence in her kitchen when her dog looks quizzically at her bread bin. It begins moving of its own accord, eventually pinging open to reveal a value roundel bobbing away next to her crumpets and mixed seed deli rolls.

The pinging sweeps across the kitchen, with a pull-out shelf pushing itself out to show cans, jars and packages and numerous value roundels, only for the fridge and freezer to get in on the act too.

The protagonist’s attention then turns to a wall cabinet as it flings open, with thousands more value roundels toppling out and filling her kitchen – a physical representation of just how extensive the Ocado Price Promise is.

As the woman and her dog emerge from the avalanche, the voiceover reminds viewers that if their like-for-like shop on Ocado isn’t already cheaper than, customers are given a voucher for the difference.

This professional campaign titled 'Price Promise' was published in United Kingdom in May, 2023. It was created for the brand: Ocado, by ad agency: St Luke’s. This Film medium campaign is related to the Retail Services industry and contains 1 media asset. It was submitted 12 months ago.


Client Sarah Emerson, Head of Brand Advertising
Alex Raybould, Senior Marketing Manager
Kate Kennedy, Senior Brand Marketing Executive
Muna Ali, Marketing Graduate

Campaign Title 10,000 Price Promises
Creative Agency St Luke’s
Joint Chief Creative Officer Al Young
Creative Partner Julian Vizard
Art Director & Copywriter Jo Boyle, Hannah Talbut
Agency Producer Jenny Busby
Agency Planner Charlotte Walters
Business Director Anastasia Terzeon
Senior Account Director Claire Smith
Account Director Charlotte Crawley
Director Fatal Farm
Producer Harry Chambers
EP Andy Eaton
Editor Martin Fickling
Post production Agile studio
DOP Theo Garland
Production Designer Sets Appeal
1st AD James Dyer
Stylist Mekel Bailey
HMUA Sogol Razi
Sound Design Ben Leeves at Jungle
Media planning/buying Hearts & Science, Threepipe

Robert Capa Con...
Twinky Patisserie


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