"Keeping Impatient Patients Busy"

One of the biggest challenges that most hospitals and clinics ignore is keeping their patient waiting. It not only impacts their reputation and trust as a healthcare provider, it's a blow to their revenue as it ends up with negative patient sentiment.

Stats reveal that:
* 45% of patients feel frustrated when wait times cross the 20-minute mark
* Over 60% patients would switch doctors
* 30% of patients end up as 'no shows' .

This campaign that ran on social media and slated soon to run on digital outdoor pertaining to a B2B audience, humorously suggests that one might as well keep an impatient patient preoccupied with games while they wait or be at the receiving end of their wrath, though the best proven solution was to consider firstpass: the AI-native unified patient experience platform for patient queue management, from Vectramind Communications.

firstpass has modules that use predictive AI analytics to help identify patient waiting gaps, optimize staff resources, measure sentiment, and respond quickly to patient feedback. Making it a great antidote to patient queue management and of course, boosting revenue and creating happier and loyal patients.