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Connex Trains Melbourne is trying to enhance the commuter experience by tackling poor commuter etiquette head on. Inconsiderate passenger behaviour is a concern of many commuters and a problem they have wanted rectified for some time.
Enter Dr Martin Merton, America’s No. 1 expert on train etiquette, a completely fictional self-help author created by Leo Burnett Melbourne. The agency began by developing a website ( that announced the author was heading down under to write his next title, There’s No ‘I’ in Carriage: a self-help guide to becoming more considerate commuter.
In the lead up to the book launch, these 3 online etiquette sessions were sent out virally announced the coming of the book.

This NSFW professional campaign titled 'Commuter' was published on September 01, 2007. This Film medium campaign is related to the Public Interest industry and contains 1 media asset. It was submitted almost 17 years ago.


Advertising Agency: Leo Burnett Melbourne, Victoria, Australia
Creative Director: Jason Williams
Art Director: Richard Walker
Copywriter: Andrew Woodhead
Production House: Monkeyhouse
Director: Bradley Howard
Producer: Nathan Earl


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